Intuit Intranet RedesignPersonalized Intranet
Redesign of the Intuit corporate Intranet, using personalization, and integrations into multiple employee systems.
Analyzed search log data, and qualitative feedback from user research.
Design received positive reviews from employees, and was used as a vision for a modular, personalized and visual intranet experience.
Search log analysis, Task analysis, Brainstorming, Feedback sessions, Gallery walk, Wireframing, Prototyping (Invision)
Reorganizing the LayoutSearch focused experience with up to date relevant company information
Employees used the intranet to keep updated on company information, to access tools to do their job, and to access administrative systems (Workday, ADP, etc.).
Top complaints about the Intranet were:
- Search was “not great”
- Logging in to adminstrative systems was laborious
- Need for easier ways of finding company information
Personalized Home Page with Search FocusRole and business unit specific content
Simplifying Common TasksObservation and Search log analyzation
Subset of common employee tasks from Intranet:
- Requesting/viewing time off balance
- Viewing profile of another employee
- Viewing/signing up for Training
- Viewing Payroll
- Filing an expense
- Viewing/signing up for ESPP/Stock