About Diane

 

Southern California girl, born and raised.

I pursued a career in UX armed with just a laptop and curiosity.

Through my UX courses available through LinkedIn Learning, I teach to a global audience of individuals from all walks of life with a common interest in learning UX concepts and topics. 

 

I’m often asked, how did I get into this field?

I didn’t know what UX was, but I loved the idea of working with web based technologies. I had just finished my undergrad in psychology and wasn’t interested in pursuing experimental research as a career.

After frantically googling, I found Library Science, and in my studies was introduced to Information Architecture, and I began my road to a career in UX.

 

My career and strengths

My expertise is crafting pragmatic design strategies intertwining product strategy with delightful experience. I’m a business focused designer solving every design problem with a user centered approach.

I create multi-year roadmaps, working closely with business partners, designers, and engineers to ensure the highest quality design for a flawless execution.

I love organizing information, and my curiosity has led me to work on diverse projects, including consumer mobile apps, social media, HR technology, advertising platforms, gaming, and e-commerce.

I’m known for being a well-rounded designer, a strong communicator, and for influencing product strategy through design and collaboration.

 

Teacher and Mentor

I teach design on LinkedIn Learning, and actively mentor newcomers in the UX field to land their first UX designer job, including career changers.

Dog Mom and Dilettante

When I’m not solving design problems at scale, I’m learning something new, watching films, and playing with my dogs.

 

Speaking Events & Workshops

Oct 2022: Talk UX (Tokyo online)Driving product strategy as a product designer.”

Apr 2015: Academy of Art (San Francisco) “Portfolio creation” for Visual development majors.

What you should know about me

I don’t have a formal design background

I had passion, determination, and grit. I watched online courses, and learned on the job with great mentors. So, I understand what it means to learn UX from the ground up.

I teach what I wished others had taught 

Learning UX is no easy feat. To learn design well, you have to understand a lot of foundational and advanced concepts. I teach what I wished I had known early on.

Skills & Experience

User Research

Interviewing

Unbiased questions for exploratory research and product definition.

 

Persona Development

Modeling key users of the product based on research and insights.

 

Journey Mapping

Developing journey maps and other mappings of the user’s experience.

 

Contextual Inquiry

Naturalistic observation and informal interviewing to understand workflow.

 

RITE Testing

Identifying, and rapidly solving usability issues between tests.

 

 

 

Synthesis

Distilling user research into actionable insights and frameworks.

 

Card Sort

Information architecture organization technique to inform design.

 

Usability Testing

Creating test plans for remote and in-person research, and moderation.

 

Heuristic Evaluation

Conducting evaluations based on standard usability principles.

 

Cognitive Walkthrough

Uncovering key questions and conceptual models of the experience.

 

 

Design

Sketching & Ideation

Rapid ideation of ideas, and sketching interfaces.

 

Prototyping

Low to high fidelity prototype creation, using a variety of tools.

 

Patterns & Design Systems

Creating, documenting, and testing of patterns across use cases and team.

 

Information Architecture

Defining navigation, structure, and organization of user experience.

 

Flows

Flow diagrams, and other diagrams to capture user experience.

 

Storyboarding

High level depiction of experience, told visually.

 

Design Specs

Interaction documentation for engineering handoff.

 

Visual Design

Layout, hierarchy, and information design for usable, elegant interfaces.

Leadership & Soft Skills

Storytelling

Inspiring organizations through presentations and stories.

 

Facilitation

Design vision through workshops, design studios, and stakeholder alignment.

 

Mentorship

Supporting, sharing and cultivating design expertise.

 

Collaboration

Working cross-functionally, and with other designers to achieve amazing design.

 

 

Creativity

Bringing a fresh perspective backed by research, insights, and originality.

 

Negotiation

Finding win-win solutions to  bottlenecks, or difference of opinion.

 

Grit & Determination

Making the impossible, possible, and not giving up while doing it.

 

Communication

Cross-functional communication, up and across the organization.

 

Process Improvement & Culture Development

Instilling and fostering processes that support a design culture.

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